Q1: What makes your designer shoes unique?

A1: Our designer shoes are crafted with meticulous attention to detail and made from high-quality materials. Each pair is a testament to exquisite craftsmanship, innovative design, and superior comfort. We pride ourselves on creating unique footwear that stands out in terms of style, elegance, and luxury.

Q2: What is your shipping policy?

A2: We offer worldwide shipping to ensure our customers can enjoy our designer shoes regardless of their location. Our shipping policies include details about delivery times, shipping methods, and any associated costs. We strive to provide efficient and reliable shipping services, and we'll keep you informed about your order every step of the way.

Q3: Do you offer returns or exchanges?

A3: Yes, we have a hassle-free returns and exchanges policy. If you're not satisfied with your purchase or need a different size, you can return the shoes within a specified timeframe (mentioned in our policy) in their original condition and packaging. We will gladly offer an exchange or refund according to our terms and conditions.

Q4: Can I customize or personalize my shoes?

A4: Currently, we do not offer customization or personalization services. However, we constantly strive to provide unique designs and a wide range of styles to cater to diverse preferences. You can explore our collection to find the perfect pair that resonates with your style.

Q5: How can I contact your customer service team?

A5: Our dedicated customer service team is available to assist you with any inquiries or concerns. You can reach us through our website's contact form, email, or phone. We aim to provide prompt and helpful responses to ensure your shopping experience is smooth and enjoyable.

Q6: Are your products ethically made?

A6: We prioritize ethical practices and sustainability. We carefully select manufacturing partners who adhere to ethical standards and prioritize fair labor practices. We also strive to minimize our environmental impact by using eco-friendly materials whenever possible. We are committed to transparency and continuously evaluate our supply chain to ensure our products meet our ethical standards.

Q7: How do I care for my product?

A7: Enjoy and protect your heels for years to come! We recommend the following general leather care instructions in order to keep your product in the best condition possible:

• The soles of your heels wear out with use. This is not a manufacturing defect; it is simply normal wear and tear.

• Use clear sole protectors for longer lasting color on your soles

• Store your products in the SORORITY BOTTOMS dust bag provided

• Use a clean dry soft fabric to keep your leather clean

• Protect your leather products from moisture and rain

• Stow your products away from light and heat

• Keep your product away from contact with abrasive surfaces.

All recommendations are a courtesy of Sorority Bottoms so we assume no responsibility or liability related to the recommendations above. In order to protect your product fully, please consult a leather care professional for specific advice.