Thank you for choosing our luxury shoe company! We are committed to providing a seamless and reliable shipping experience to our valued customers. Below is an outline of our shipping policy:

Shipping Destinations:

We offer worldwide shipping, ensuring that customers around the globe can enjoy our designer shoes. Whether you're located domestically or internationally, we strive to deliver your order to your desired destination.

Processing Time:

Once your order is successfully placed and payment is confirmed, our team will begin processing your order. Please allow 1-3 business days for order processing before shipment. During peak seasons or promotional periods, processing times may be slightly extended, but we will do our best to fulfill your order as quickly as possible.

Shipping Methods:

We collaborate with reputable shipping carriers to ensure the safe and timely delivery of your purchase. The available shipping methods may vary depending on your location. At checkout, you will be presented with the shipping options and associated costs for your specific order.

Estimated Delivery Times:

The estimated delivery time depends on several factors, including your location and the shipping method you choose. Once your order is shipped, you will receive a confirmation email with tracking information. This will allow you to track your package and get real-time updates on its progress. Please note that delivery times are estimates, and unforeseen circumstances like customs delays or natural disasters may occasionally impact delivery schedules.

Shipping Costs:

Shipping costs are calculated based on various factors, including the destination, weight of the package, and the selected shipping method. The applicable shipping charges will be displayed during the checkout process before you confirm your order.

Customs and Duties:

For international orders, please be aware that customs duties, taxes, or import fees may be imposed by your country's customs authorities. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information on potential additional fees.

Order Tracking:

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier's website or through our order tracking page. We strive to provide accurate and up-to-date tracking information to keep you informed about the status of your package.

Order Modifications and Address Changes:

Please ensure that your shipping address and contact information are accurate and complete at the time of placing your order. In case you need to make any modifications or changes, please contact our customer service team as soon as possible. We cannot guarantee that address changes can be accommodated once the order has been shipped.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to reach out to our customer service team. We are here to provide the support you need and ensure your shopping experience with us is exceptional.